FAQs
Do you ship internationally?
Kemorah London is happy to offer international shipping. Please refer to our delivery information page for more details.
What is raw hair?
Raw hair refers to pure, unprocessed hair. It differs from virgin hair being that it is not chemically processed or steamed pressed. You therefore receive your bundles in it’s same natural texture when cut from the donor. This is why you won’t find the usual ‘body wave’ or ‘loose wave’ in our range of textures. Raw hair is as real as it gets! You’re guaranteed fuller bundles, higher quality & authentic, long lasting hair that is cuticle aligned meaning absolutely no tangles or matting for you.
Where is your hair sourced?
All of our hair is sourced directly from Hanoi Vietnam or Cambodia. We have no middle men and work directly with donors.
How many bundles for a full head?
We recommend 2 bundles for lengths 16” or below and 3 bundles for lengths 18” and longer, more or less depending on individual preferences.
Can I cancel my order?
You are able to cancel your order within 1 hour of it being placed. We begin processing your order immediately and are therefore unable to cancel orders after this time slot.